We are APHC accredited

Vital Heating Solutions: Proud to Be APHC Accredited

At Vital Heating Solutions, we pride ourselves on delivering the highest quality of work and ensuring that every project is completed to the highest industry standards. Did you know that we are accredited by the Association of Plumbing & Heating Contractors (APHC)? This accreditation is a testament to our commitment to professionalism, expertise, and customer satisfaction.

Being a member of the APHC is more than just a badge of honour—it’s a mark of trust and distinction in the plumbing and heating industry. In an industry where there are unfortunately rogue traders, APHC membership sets professional plumbers and heating contractors apart from the rest. Every APHC member undergoes regular vetting and competency checks, ensuring that only the most capable and trustworthy professionals are accredited.

What Does APHC Accreditation Mean?

As an APHC-accredited business, Vital Heating Solutions meets the highest standards in the industry. The APHC is a leading trade association that represents plumbing and heating contractors across England and Wales. Its mission is to raise standards across the industry, encouraging best practices, professionalism, and compliance with all relevant regulations.

Being part of the APHC means that our work is not only done to the highest possible standards but also in compliance with current legislative requirements. This ensures that every project we undertake is safe, reliable, and up to code.

The APHC encourages its members to continuously improve and uphold the highest standards. At Vital Heating Solutions, we take this commitment seriously. From staff training to implementing the latest industry techniques, we are always looking for ways to improve and offer better services to our clients.

The Benefits of Working with an APHC-Accredited Company

When you choose Vital Heating Solutions, you’re not just getting a contractor—you’re getting peace of mind. You can rest assured that our work complies with industry best practices and the latest legislative requirements. Our APHC accreditation means that we are dedicated to maintaining the highest standards in everything we do, from the initial consultation to the final installation or repair.

As a member of the APHC, we are held to several key standards that benefit our customers:

Compliance with APHC Membership Scheme Rules: Every APHC member must comply with strict membership rules designed to ensure professionalism and competence. These rules cover everything from the quality of work to business operations, ensuring that customers always receive reliable service.
Adherence to the APHC Customer Charter: The APHC Customer Charter sets out the minimum standards that businesses must meet in their dealings with customers. This ensures that all communication, service, and aftercare meet or exceed customer expectations.
Clear Complaints Procedure: If any issues arise, we follow the APHC’s standards for investigating and resolving customer complaints. Our priority is customer satisfaction, and we work to resolve any concerns swiftly and fairly.
Transparent Communication: We provide full contact details in all communications with customers, whether written or electronic. This includes everything from quotations to invoices, ensuring transparency and trust at every stage of the process.
Adequate Insurance: APHC members must have appropriate insurance in place, including a minimum of £2 million in public liability insurance and £5 million in employer’s liability insurance. This protects both our customers and our staff, offering an extra layer of security and peace of mind.
Competent Workforce: We ensure that all operatives employed by Vital Heating Solutions are competent and qualified to undertake plumbing and heating work. Continuous training and professional development are central to maintaining our team’s high level of expertise.

Committed to Excellence in Workmanship and Customer Service

At Vital Heating Solutions, we understand that our reputation is built on the quality of our work and the satisfaction of our customers. That’s why we are committed to upholding the values of the APHC in every project we undertake. Whether we’re installing a heating system in a commercial property, performing regular maintenance, or working on a large-scale decarbonisation project, we ensure that every job is done to the highest standards of workmanship.

We also take customer service seriously. Our APHC membership reinforces our dedication to providing not only expert heating and plumbing services but also a seamless customer experience. From the moment you contact us, you can expect clear communication, timely responses, and a commitment to your satisfaction.

Why Choose an APHC-Accredited Business?

Choosing an APHC-accredited business like Vital Heating Solutions means you are choosing a company that has been vetted for quality, competence, and professionalism. You’re not just getting a heating contractor—you’re getting a team of highly trained professionals who are committed to delivering excellent results and exceeding customer expectations.

Our membership with the APHC ensures that we stay up to date with the latest industry standards and best practices. It also demonstrates our ongoing commitment to safety, quality, and customer care. When you choose Vital Heating Solutions, you can be confident that you’re working with a reliable, trustworthy team that is dedicated to delivering the best possible service.

Get in Touch

If you would like more information about our APHC accreditation or have any general enquiries, don’t hesitate to contact us. We’re happy to answer any questions and provide further details on how our membership benefits you as a customer.

For more information, please email us at sales@vitalheating.co.uk.